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Privacy Policy

Privacy Policy

Competition Expo Pty Ltd | ABN: [INSERT ABN] | Effective Date: 2 March 2026

This Privacy Policy applies to the following websites and services operated by Competition Expo Pty Ltd (“we”, “us”, “our”):

  • www.competitionexpo.com
  • www.butterflyeffectcomp.com
  • www.thetrinitythrowdown.com
  • www.thecubgames.com

We operate fitness competitions across Australia, New Zealand, the United Kingdom, Thailand, and Malaysia. This policy is designed to comply with the privacy laws of all jurisdictions in which we operate, including:

  • Australian Privacy Act 1988 and the Australian Privacy Principles (APPs)
  • New Zealand Privacy Act 2020
  • UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
  • Thailand Personal Data Protection Act B.E. 2562 (PDPA)
  • Malaysia Personal Data Protection Act 2010 (PDPA)

1. Information We Collect

1.1 Information You Provide Directly

When you register for a competition, purchase tickets or merchandise, volunteer, or contact us, we may collect:

  • Full name and date of birth
  • Email address and phone number
  • Postal address
  • Emergency contact details
  • Competition division and team information
  • Payment information (processed securely by third-party payment providers — we do not store card details)
  • Dietary requirements or medical information relevant to event participation
  • Photos and videos taken at events

1.2 Information Collected Automatically

When you visit our websites, we may automatically collect:

  • IP address and approximate location
  • Browser type and device information
  • Pages visited, time spent, and referring URLs
  • Cookies and similar tracking technologies (see Section 8)

2. Legal Basis for Processing (UK GDPR / Thailand PDPA)

Where applicable under UK GDPR and Thailand’s PDPA, we process your personal data on the following legal bases:

  • Consent — Where you have given clear consent for us to process your personal data for a specific purpose (e.g., marketing emails).
  • Contract — Where processing is necessary to perform a contract with you (e.g., competition registration, ticket purchase).
  • Legitimate Interests — Where processing is necessary for our legitimate interests, such as improving our services, fraud prevention, and event safety, provided these do not override your rights.
  • Legal Obligation — Where processing is necessary to comply with a legal obligation.

3. How We Use Your Information

We use your personal information to:

  • Process competition registrations and manage event logistics
  • Communicate event details, schedules, and updates
  • Process payments for registrations, tickets, and merchandise
  • Publish competition results and leaderboards
  • Send marketing communications (only with your explicit consent)
  • Improve our websites, services, and future events
  • Comply with legal obligations and resolve disputes
  • Ensure the safety and security of our events

4. Sharing Your Information

We may share your personal information with:

  • Event partners and venue operators — as necessary for event delivery
  • Payment processors — to process transactions securely (e.g., Stripe, PayPal)
  • Email marketing platforms — to send communications you have consented to
  • Competition management platforms — for registration and leaderboard management (e.g., Competition Corner, Team Aretas)
  • Analytics providers — to help us understand website usage (e.g., Google Analytics)
  • Legal authorities — where required by law or to protect our legal rights

We do not sell your personal information to third parties.

5. International Data Transfers

As we operate across multiple countries, your personal data may be transferred to and processed in countries other than the one in which it was collected. When we transfer data internationally, we take appropriate safeguards to ensure your data is protected in accordance with applicable privacy laws.

For UK residents, we ensure that transfers outside the UK are subject to appropriate safeguards as required by UK GDPR, including Standard Contractual Clauses or transfers to countries with adequate data protection.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Competition records and results may be retained indefinitely as part of the historical record of our events. Marketing contact details are retained until you withdraw consent or unsubscribe. We will securely delete or anonymise your data when it is no longer required.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

All Jurisdictions

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Withdraw consent for marketing communications at any time
  • Lodge a complaint with your local data protection authority

Additional Rights — UK Residents (UK GDPR)

  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing based on legitimate interests
  • Rights related to automated decision-making and profiling

UK residents may lodge a complaint with the Information Commissioner’s Office (ICO) at ico.org.uk.

Additional Rights — Thailand Residents (PDPA)

  • Right to erasure or anonymisation
  • Right to restrict processing
  • Right to data portability
  • Right to object to collection, use, or disclosure

Additional Rights — New Zealand Residents

New Zealand residents may lodge a complaint with the Office of the Privacy Commissioner at privacy.org.nz.

Additional Rights — Malaysia Residents (PDPA)

  • Right to access and correct personal data
  • Right to withdraw consent for processing
  • Right to prevent processing for direct marketing

To exercise any of these rights, please contact us using the details in Section 11.

8. Cookies and Tracking Technologies

Our websites use cookies and similar technologies to improve your experience. Cookies are small text files stored on your device when you visit our site.

Types of Cookies We Use

  • Essential Cookies — Required for the website to function properly (e.g., session management, security). These cannot be disabled.
  • Analytics Cookies — Help us understand how visitors use our site (e.g., Google Analytics). These collect anonymous data.
  • Marketing Cookies — Used to deliver relevant advertising and track campaign effectiveness (e.g., Facebook Pixel, Google Ads).

When you first visit our website, you will be presented with a cookie consent banner allowing you to accept or decline non-essential cookies. You can change your cookie preferences at any time via the cookie settings link in the website footer.

For UK visitors: In accordance with UK GDPR, non-essential cookies will not be placed until you provide explicit consent.

9. Marketing Communications

We will only send you marketing communications (such as event announcements, promotions, and newsletters) where you have provided explicit opt-in consent. This applies regardless of your location.

You can withdraw your consent and unsubscribe at any time by:

  • Clicking the “unsubscribe” link in any marketing email
  • Contacting us at the details in Section 11

We comply with the Australian Spam Act 2003, New Zealand Unsolicited Electronic Messages Act 2007, and equivalent legislation in all operating jurisdictions.

10. Children’s Privacy

Some of our competitions include divisions for minors (e.g., The Cub Games). Where we collect personal information from individuals under 18, we require consent from a parent or legal guardian. We take additional care to limit the data collected from minors to what is necessary for competition participation and safety.

11. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your privacy rights, or have a complaint about how we handle your personal data, please contact us:

Competition Expo Pty Ltd

Email: privacy@competitionexpo.com
Address: [INSERT BUSINESS ADDRESS]

We aim to respond to all privacy-related enquiries within 30 days.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our websites with a revised effective date. Where required by law, we will seek your consent before making changes that affect how we process your personal data.